German at heart with worldwide ready experts -
We are service provider for topics that specific to your industry needs
We offer comprehensive services on various topics:
Type Approval & Homologation
TÜV Rheinland Malaysia is designated technical service approved by the Road Transport Department Malaysia (JPJ).
- Identification of test requirements based on country of destination and products/vehicles to be approved.
- Testing, Witness testing, UNECE report preparation and E-mark approval handling with various Approval authorities.
- Initial Assessment and Conformity of production (CoP) audits.
- Report verification
Component Testing
TÜV Rheinland Malaysia have invested into mechanical testing machines to enable product to be test according the specific requirement.
- Automotive components such as: Tires, lamps, Mirrors, Electronic Sub-Assemblies (testing and E-mark approval handling)
- Safety component approval such as brake pads, seatbelts, seats
Inspection
As a third party technical service provider, TÜV Rheinland Malaysia is capable to perform a vehicle inspection as per requirement.
- Motor vehicle inspection and verification
- Electrical system inspection such as Electric Vehicle (EV) battery installation.
Market Access
With the existence of TÜV Rheinland offices around the world, exporting can be made easy with our capability to perform requirement check, pre-shipment inspection, plant audit and sampling.
- Inmetro (Brazil) audit and certification handling
- SNI (Standar Nasional Indonesia) services
- SASO (Saudi Arabian Standards Organization)
- Germany component and vehicle approval for (ABE & Teilegutachten)
Car workshop services appraisal
Services for More Performance and Greater Customer Satisfaction
Our experts can help improve processes in your company and in dealing with customers through a variety of services.
These include:
- Mystery Shopping and Salesman Tests : Through targeted test purchases from your staff, we uncover weaknesses in consulting and sales process, and show your employees how they can improve the quality of your services.
- Workshop Tests (Aftersales) : Based on an individual test design, we test critical points in customer and vehicle management of maintenance and repair, as well as in delivery of vehicles. We then advise you on how to best develop and implement improvement measures.
- Dialog and Final Check : Our experts conduct a neutral dialog for you. We make you and your employees more sensitive to issues in dealing with your customers. We can show you how to best tap existing potential for repair management. And to reduce the likelihood of repeat repairs we run final checks - in samples or with full coverage of all final inspections. To identify vulnerabilities in the repair process, and any areas where support is lacking in dealing with customers' vehicles.
- Analysis of processes and systems in your company, and business metrics and support to reduce costs and improve quality through:
i. Profitability checks
ii. Competitive analysis - comparison with competitors
iii. Market positioning
iv. Quality management
v. Future strategy check
vi. Repair shop consulting and improvement of all service processes
vii. Support in implementing measures
viii. Repair shop planning: means and construction consulting
ix. Energy efficiency consulting