How to Use Root Cause Analysis to Solve Problems Faster and More Effectively

A key step in the Problem-Solving Process
Problems exist in every aspect of our everyday work and life. You can benefit from learning the tools to identify the root cause to prevent recurrence. Root cause analysis (RCA) is a systematic process used to identify the underlying causes of problems or issues rather than just addressing their symptoms. It is a methodical approach employed in various fields, including engineering, healthcare, quality management, business, and more, to get to the bottom of why something went wrong or why a particular issue occurred.

In our webinar “How to Use Root Cause Analysis to Solve Problems Faster and More Effectively”, we will provide you with the RCA tools and techniques to improve the problem-solving process. The objectives include:

  • Enhance problem-solving effectiveness by providing a model for more deeply analyzing problem situations.
  • Promote the ability to provide problem-solving support in situations where one is not an expert in the process or technology involved
Webinar Details:

December 08, 2023
09:30-10:30 (CET)
14:00-15:00 (IST)
16:30-17:30 (CST)

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TÜV Rheinland Academy and Life Care
During the webinar, we will cover topics such as:

  • To conduct effective root cause analysis, quality professionals need to go through the following phases using different tools:
  • Establish the problem statement: symptoms, deviations and effects.
  • Identify the problem by 5W3H and pictures.
  • Understand the problem by using flowcharts, Pareto charts or a performance matrix.
  • Collect data about the problem: Use checklists.
  • Analyze the data by using histograms and Pareto charts.
  • Identify the root cause by using a cause-and-effect diagram (paired-fish diagrams) and the five whys.
  • By the end of this webinar, you will understand how to apply these principles in your daily work. And best of all, you can put what you've learned into practice immediately!
Who is this webinar perfect for?
This course is highly recommended for industrial professionals seeking to identify why problems occur and to identify the causes. Quality and production professionals; audit team leaders and members; engineers; manufacturing supervisors, managers, and executives frequently attend.
Meet the Expert
Mr. Yung has focused on Quality Engineering and Production Efficiency. His working experience covered International Automotive Quality Management and Industrial Engineering. He specializes in quality technical tools and Lean Production.  He also has more than 20 years of experience in quality auditing with the qualification of IATF 16949 and VDA 6.3 Lead Auditor and conducted thousands of sessions of production and quality management training with expertise in automotive manufacturing and production processes. A seasoned professional with > 30 years of experience in the Automotive industry, implemented maturity assessments. Lean Manufacturing and Industry 4.0.
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